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GILANINIA, S., TALEGHANI, M. and GHEIBDOUST, H. 2022. EVALUATING THE INFLUENCE FACTORS OF THE ELECTRONIC SERVICE QUALITY IN THE BANKING INDUSTRY WITH THE ANP AND FUZZY TOPSIS METHODS. Journal of Global Economics, Management and Business Research. 14, 3-4 (Dec. 2022), 39-49. DOI:https://doi.org/10.56557/jgembr/2022/v14i38079.