GILANINIA, S., TALEGHANI, M., & GHEIBDOUST, H. (2022). EVALUATING THE INFLUENCE FACTORS OF THE ELECTRONIC SERVICE QUALITY IN THE BANKING INDUSTRY WITH THE ANP AND FUZZY TOPSIS METHODS. Journal of Global Economics, Management and Business Research, 14(3-4), 39–49. https://doi.org/10.56557/jgembr/2022/v14i38079