GILANINIA, S.; TALEGHANI, M.; GHEIBDOUST, H. EVALUATING THE INFLUENCE FACTORS OF THE ELECTRONIC SERVICE QUALITY IN THE BANKING INDUSTRY WITH THE ANP AND FUZZY TOPSIS METHODS. Journal of Global Economics, Management and Business Research, [S. l.], v. 14, n. 3-4, p. 39–49, 2022. DOI: 10.56557/jgembr/2022/v14i38079. Disponível em: Acesso em: 10 jun. 2023.