Journal of Disease and Global Health, Volume 12, Issue 1,
Introduction: Medical knowledge and skills provide the technical components for medical providers. Patients want their physician to demonstrate interpersonal skills such as; confidence, empathy, humanism and respect. The aim of this survey is to discover community perception in low resources culture of the important attributes of their medical providers.
Materials and Methods: This is a descriptive cross sectional community based study, conducted in Khartoum state, Sudan from January to May 2014. The study population was adults 20 years and above from both sexes. We surveyed 384 participants; only 280 of them returned their questionnaires. Participants were asked to list 3 characters they admired and three characters they did not like in their healthcare providers.
Results: The mean age of participants was 38.4 years. Moral values, being expert, good communication and behavior were admired by 248 (48.4%), 139 (27.2%), 106 (20.7%) and 18 (3.5%) of the participants respectively. While unclear communication, bad behavior and lack of experience were reported by 212 (56.5%), 120 (32%) and 43 (11.5%) as negative attributes. technical skills was never mentioned by any participant.
Conclusion: Moral values are the most important attributes reported by nearly half of the participants. Technical skills were never mentioned directly in this survey. Expert providers are admired by one quarter of the participants. The importance of interpersonal skills was emphasized in this report from a low resource culture.